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Reviews
I had an outstanding experience working with Matt. He was extremely knowledgeable and took the time to thoroughly answer all of my questions without ever making me feel rushed. His patience and attentiveness made a big difference—I truly felt heard and supported. It’s rare to find someone so dedicated and receptive, and I really appreciated the time he devoted to addressing all of my questions and concerns. Highly recommend!
The doors look great and the service is outstanding. The installers were very friendly, personable & professional. I have already recommended Mastergrain and Manotick Windows & Doors to family, friends & neighbours. Fantastic service.
Super happy with our new single front door and sidelights that replaced 20 year old builder grade double doors. High quality product. Matt was very helpful in making our selections and the installers did a great job. Nice to support a local company!
Highly recommend working with Matt for any of your door needs. He was knowledgeable, friendly, trustworthy, and paid attention to what we needed. Great experience overall!
Had the pleasure of dealing with Matt a little while back. He made me feel extremely comfortable and confident in dealing with him and Mastergrain. Although I haven’t made my order yet I have taken his suggestions and opinion into account and I’m very much looking forward to dealing with him in the very near future! Mike.
The service call for Angeko at 129 Findhorn Crescent was done perfectly, both Rocky and Shanroy came on time and addressed all the issues with the door such as adjasting the gaps and installing a new flash bolt striker that needed to be modified, overall the customer is very happy now and all is good thanks to the service department.
The guys Ricky and Shanvoy did a very thorough adjustment. They fixed the door that sometimes stuck and they also fixed the small gap that caused some cold air to come in … thank you!!
Thank you Rocky and Shanroy for fixing my door today!! The door and glass look great. You both did such a wonderful job and noticed that the hardware to open needed to be adjusted to easily open it with ease. I have been struggling forever with that door. You even removed some surface scratches that I couldn’t tackle.
Btw I have had many service people through my home. Never have they left it so clean. Much Appreciated 😊
Btw I have had many service people through my home. Never have they left it so clean. Much Appreciated 😊
I really appreciated the detail Matt Cassagnol put into explaining their premium door systems to me. He took the time to answer any questions I had. Now if my wife could just decide on the style (only because they have many stunning designs!).