This form is intended to be filled out by a MASTERGRAIN Dealer. Before submitting your Service Request, please verify that the product is still under warranty.
Reviews
Matt was great to work with. He has a lot of knowledge and helped me with the designing process for our door which initially felt very overwhelming. Now that I know what kind of door we are in search of, I look forward to acquiring it in the near future.
Matt helped me get an amazing front door. I was really happy with the service and quality of the door. Everything was a positive experience here.
Our Mastergrain was just repaired by Rocky and Shanroy due to the broken glass seal. They fixed the door and took the time to adjust it and touched it up with paint. Looks like new!!!
Rocky and Shanroy did a great job replacing my door glass. Pleasant, efficient and thorough.
On time, professional, effective, knowledgeable and very friendly. Great installation team.
Rocky and Shanroy did a beautiful job replacing 3 pieces of glass in my door. Real craftsman.
I am so pleased with the quality of my Mastergrain door!
What a fantastic experience working with Mastergrain, Matt the account manager is absolutely amazing as is Jolly the installer.
I did my research on doors, and met with many companies, and Mastergrain offered a very high quality door; met all of my style requirements, many companies wouldn't; and the price of the door was very good, much lower than some other companies that provided me quotes.
I wouldn't hesitate to recommend Mastergrain!
What a fantastic experience working with Mastergrain, Matt the account manager is absolutely amazing as is Jolly the installer.
I did my research on doors, and met with many companies, and Mastergrain offered a very high quality door; met all of my style requirements, many companies wouldn't; and the price of the door was very good, much lower than some other companies that provided me quotes.
I wouldn't hesitate to recommend Mastergrain!
We cannot say enough about both the quality and service provided by Mastergrain. When we made a service call about our door we had someone at our house that same week. They fixed the issue, but then also went out of their way to touch up the paint (where our kids had scratched it with hockey bags) tightened the handle, greased the door, and replaced the sweep.
We always get compliments on our door, and we love it, but we are even more in awe of Mastergrain’s commitment to their products. Thank you!
We always get compliments on our door, and we love it, but we are even more in awe of Mastergrain’s commitment to their products. Thank you!
The repair team- Rocky and Shanroy were excellent. Gave me an eta for arrival- removed the defective door and replaced it with a brand new one. Quick -efficient-tidy and extremely respectful. Great job guys- Thank you